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    Frequently Asked Questions & Troubleshooting

    If you encounter any issues prior to the program, email with the subject line “Zoom Error.” 

    Please click the link below to join the program:

    Do I have to have a Zoom account to be able to attend? 

    No you do not! Using the link you can join the webinar without an account. 

    Why can’t I unmute myself or turn my camera on?

    All attendees during this panel are muted and their cameras are not active. If you would like to ask a question, tweet your question with the hashtag #ChicagoIdeas or email it to us at

    How do I ask a question? 

    Tweet your question with the hashtag #ChicagoIdeas or email it to us at

    How long is this webinar?

    This webinar will last approximately one hour.  

    Do I have to download zoom to be able to access this event?

    No you do not! There is an option to proceed to the event using your web browser. 

    For additional answers and more information on how to join a zoom webinar, check out the link below: